Course curriculum

  • 1

    Welcome to the Course!

    • Before we Begin

    • So you want to be a Co-Host?

    • What exactly is "Co-Hosting"?

    • Core Values as a Co-Host
  • 2

    Guest Relations

    • Your Biggest Priority

    • The Customer Service Policy

    • The House Rules Policy

    • The Resolutions, Fees, & Charges Policy

    • Fees

    • The Sending & Receiving Mail Policy

    • The Cancellations & Refunds Policy
  • 3

    Marketing & Pricing

    • Sell Sell Sell

    • Mid-Term Stays (31+ Nights)

  • 4

    Software & Hardware

    • Your Greatest Tools

    • Smart Locks

    • PriceLabs
  • 5

    Turnover Cleaning

    • A Clean Property = A Happy Guest

    • Quality Control Policy

    • After Hours Cleaning Policy
  • 6

    Unit Onboarding

    • The Process

    • The Process in a Graphic

    • Step 1 - Prepare

    • Step 2 - Hardware

    • Step 3 - Software

    • Step 4 - Advertise

    • Step 5 - Ongoing Support
  • 7

    How To & Resources

    • What you will find here

    • How To: Units in Progress Sheet

    • How To: Co-Hosting Agreement

    • Property Maintenance - Maintenance Policy

    • Property Maintenance - Pest Control Policy

    • Property Maintenance - Curb Appeal Policy
  • 8

    Conclusion

    • Financial Freedom Begins Today!